You are encouraged to contact us by mail pertaining to your claim by submitting relevant pictures and invoices.

The requirements for receiving a warranty depending on the type of product purchased too, such as a receipt or invoice needed to validate a possible warrant

We’ll still do the repair work and the associated cost will be communicated to you after the inspection and repair are complete.

We’ve come up with a way to split the costs. You pay to send it to us, and we’ll cover sending it back

It will take at least 7 to 15 days to repair.

Raida still performs repairs on products that are warranted if you find that the warrant has expired.

Most warranties include coverage for defects in material and workmanship for a particular time period from the date of purchase. Some warranties even cover the repair or replacement of defective parts at no cost to the customer. On average, making proof of purchase, such as a receipt or invoice, is required for service.

Officially, our warranty only applies to purchase made for fresh/New Product. However, please contact us about your issue, and we will do our best to help you out.

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